OSAVMO is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information.
This policy outlines our personal information management practices. Specifically:
There are some matters to which this policy does not apply. These are referred to below (see clause 9 below). By using our websites and/or providing information to us by other means, you consent to the collection, storage, use and disclosure of your personal information in accordance with this policy. In some circumstances, if you do not provide us with information we may not be able to provide certain goods or services to you.
In this policy, references to “OSAVMO”, “us” or “we” are references to Golden Products Limited or its website.
The personal information we collect and hold is what is reasonably necessary for our business functions and activities. When we collect and hold personal information, it is of the following kinds:
Depending on the nature of your dealings with us, we may collect and hold other types of personal information. For example, information collected and held via our secure financial systems about the debit or credit card you might use for your purchases from us.
You generally have the option of not identifying yourself or of using a pseudonym when dealing with us. But not where this is impractical (for example when you shop online with us) or where the law or a court order provides otherwise.
Collection of personal information: When we collect personal information about you, we do so by making a record of it. We do this when:
We may also collect personal information about you by accessing data from other sources and then analysing that data together with the information we already hold about you in order to learn more about your likely preferences and interests.
When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, we may collect information about you using technology which is not apparent to you.
Most of the personal information we collect and hold about you is from your direct dealings with us. We may sometimes collect your personal information other than from you directly. For example from other suppliers who, in common with us, have a relationship with you.
Holding of personal information: Personal information we hold is generally stored in computer systems. These may be operated by us or by our service providers. In New Zealand, personal information will be held by OSAVMO at the address listed in clause 5 below. In all cases, we have rigorous information security requirements aimed at eliminating risks of unauthorised access to, and loss, misuse or wrongful alteration of, personal information.
When we collect, hold and use your personal information, we do so primarily to sell and promote our goods and services to you and to improve on the range of our offerings. For example:
We disclose personal information we collect for the purposes of (or for purposes which are directly related to) the sale and promotion of our goods and services to you. We may disclose your personal information to service providers who assist us in our day-to-day business operations and as part of buying or selling businesses.
We may collect, hold, use and disclose your personal information for other purposes authorised by you or which are within reasonable expectations or where permitted by law.
When marketing to you, your personal information is only ever used or disclosed for Golden Products own purposes. You may opt out of our direct marketing to you. Our direct marketing materials will tell you how to do this.
We may de-identify your personal information. We may do this for use and disclosure of the anonymous data to determine preferences and shopping patterns.
Access: We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact us at: www.OSAVMO.co.nz or by calling us on 04-5892501. Alternatively, you can write to us at:
Customer Services Team
5 Sydney Street
Petone
Wellington
Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part.
If you wish to complain about a breach of the privacy rules that bind us, you may contact us at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it.
We may discuss your complaint with our personnel and our service providers and others as appropriate.
We will investigate the matter and attempt to resolve it in a timely way. We will inform you in writing about the outcome of the investigation. If we do not resolve your complaint to your satisfaction, or at any other time, you may make a complaint to the Privacy Commissioner.
It is our policy to require all of our overseas sharing of personal information to be done in a way which requires observance of strict privacy and security standards, both during transit and at the overseas destination. Transfer of personal information overseas does not relieve us of our obligations to you under applicable privacy laws.
We may allow your personal information to be shared with those who are in countries other than your own location that have acceptable privacy standards. We do this:
We may change this privacy policy periodically.
This is a policy. There may be additional privacy notices and terms relevant to you depending on the nature of your dealings with us and on our particular businesses. There are additional privacy terms in our loyalty program and club membership contracts and for use of our online site.
10. More information
More information about privacy law and privacy principles is available from the Privacy Commissioner.
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Phone (04) 5892501
Monday - Friday: 9:00 am - 5:00 pm
10-14 Gear Street, Petone
Wellington
New Zealand
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Please place order for Group-Buying Products individually, and choose pick up as shipping method. We will arrange a suitable delivery when they are available.
团购产品,请单独下单,并选择Picp Up方式。我们将于到货后安排适合的配送方式或自提!